CEO-Prananaz, Executive Coach, Author of Pause. Showing empathy at work is an essential skill. Is Empathy on the Decline? Choose. 2. Although the idea of work-life balance is frequently. For too long, they have been viewed as the responsibility of the HR department and not an integral part of business strategy. There are many factors in the office setting that can affect your people from engaging in the understanding and sharing of emotions with their team members, including stress, deadlines, and … They more accurately reflect the diversity of society and reach more potential customers, and they incorporate a broader range of perspectives into their decision-making and strategy. Increased workplace diversity, emergency financial assistance, mental health support, and similar support can help companies build empathy into their culture. You’ll even find a list of action steps to improve the “empathy quotient” in your organization. As a mental ability, empathy is associated with many positive outcomes such as happiness, kindness, and relationship success. 3 minute read, |   Interestingly, the majority of respondents recognize why they are not fully engaged. Empathy in the workplace is the key to a more engaged workforce, which makes for a better business. Empathy in the workplace can help you better understand the motivation of your current and future stakeholders, such as clients, customers and investors. A recent report on the importance of employee recognition finds clear and regular feedback to be critical. Breathe. Today’s collaboratively-minded employee expects communication to be a two-way street. Empathy must start at the top which is one reason why teaching emotional intelligence figures so prominently in my work as an executive coach. Empathy without the skill and discipline to stand back, judge objectively and act accordingly is worth little. This means that the majority of workforce around the world are either viewing their workplace negatively or only doing the bare minimum to make it through the day, with little to no emotional attachment. Employee engagement and wellness are finally taking center stage in the business world. on stress in the workplace also finds 31% of respondents report extremely high levels of stress at work. Recognition and feedback are important but not enough. Workshops on stress management and resilience will lead to a workforce that is healthier, more engaged, and more productive. Companies finally understand that wellness must permeate every aspect of an organization. by The Engagement Institute—a joint study by The Conference Board, Sirota-Mercer, Deloitte, ROI, The Culture Works and Consulting LLP—underscores how important engagement is to the bottom line. Engaged employees show up to work with a bounce in their step and are less vulnerable to stress, a significant driver of poor health. The study found that leaders were not doing enough to display empathy. 96% of employees believe showing empathy is an important way to advance employee retention. We utilize intention and improvisational techniques to heighten the emotional intelligence of everyone within an organization. So first and foremost, it’s time to put the ‘human’ back in Human Resources. As this Salesforce report also finds, ensuring that employees’ voices are heard needs to be part of a larger push for equality and inclusiveness in the workplace. Employee engagement and wellness are about protecting your human capital, your most valuable asset. 10. This is just one of many findings in an Aflac summary of current benefit trends. According to the 2018 State of Workplace Empathy study, 96% of employees consider it important for employers to demonstrate empathy, and yet 92% believe this trait is undervalued in their workplaces. 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