For the "zynga poker" what is the exact "Full" URL Apps domain. Do you want to join Facebook? Const data = Await AccessToken.getCurrentAccessToken(); The issue is not that it's not working when using web-only but that it doesn't work without it. Unless you have sent the expiry time to your app along with the access token, your app may only learn that a given token has become invalid when you attempt to make a request to the API. Network reset steps to fix login error for facebook error code 1 and 2. The site is updated at least twice a week...so you can get your gaming fix whenever you want it. This is occurring only on Android if the facebook application is installed on device. even when set to web_only behavior, in safari it opens up the browser and there is an option to login from the app by facebook so when the user tries that I does not work again :/, That error occurred because of using invalid hash key in Facebook Developer. Fix Login Failed with Facebook Error Code 1 and Error code 2, How to See Android Device Info and download correct APK, How to Increase Touch Sensitivity in Samsung Galaxy S20, How to fix green tint on Galaxy Note 20 screen, Facebook launches Facebook Shops to let businesses sell online. Select Facebook Login as the Product. However, today is different. OS: Linux 4.4 Ubuntu 18.04.1 LTS (Bionic Beaver) Hi, The in-game customer care menu is asking for a "Manufacturer" and "Model", which are mandatory fields. Generate your key like this & try again. Create an account or log in to Facebook. Official GameLoop Emulator facebook page. So I uninstalledgame room and tried to reinstall Step 7: Now, Select Reset Location Settings. You can follow the question or vote as helpful, but you cannot reply to this thread. CPU: (4) x64 Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz Jump to. I am playing the game on a PC (ASUS P5K - Windows 10) and I can't find any compatible menu items to choose, so this prevents me from submitting my question. When I release the sdk and install it in my smartphone, the problem shows again? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. 6. Note: If you share your computer with other people and don't want them to log in to your Facebook account , … It is always frustrating when you get disturbed by a WhatsApp notification and you open the phone to check it out just to see... Facebook just announced the addition of Shops to its social network platforms Facebook and Instagram. Fortnite Mobile Supports Snapdragon 670 and 710 Including Many Android Device. Fortnite Players reported the issues regarding royale game’s server on wednesday. Share photos and videos, send messages and get updates. Is it possible the wrong key hash is being compiled in the apk file during build? Don’t be ashamed, we’ve all been there. From shooters to strategy, builders to bingo. @janicduplessis any chance this will get a fix soon. When I convert I do not get the = sign at the end of the string. Hi guys, any solution yet, I am experiencing the same with 1.0.3 and 1.0.4. “Login Failed. Please make sure you are generating the key hash from the right debug.keystore file. Follow the steps below. 31,999 talking about this. Please try again later. Please help me to solve it. Step 2: Scroll down till you find General.Tap on it. You’re probably here reading this article because you tried sideloading (installing APK directly rather than downloading from the Google Play Store) and you don’t... A decent protective case and a screen protector are a must for any smartphones these days. People should be able to log in with the Facebook app without reentering their password. Hope this helps. Create an account or log into Facebook. I don't think app signing by google play store supports this. Here’s how to fix Facebook Error Code 1 and Error code 2 on the iPhone. But now I tried the SHA-1 loading certificate which I found in Google Play Console and now it works. Solution provided by @tafelnl works, though I used simpler way to get the hashes: This code is provided by Facebook in their Quickstart guide. Do I need to delete the previous one? Hi all, I have a problem with Facebook Game room. Players... Epic Games battle royale video game Fortnite Battle Royale is currently the most popular game. By clicking “Sign up for GitHub”, you agree to our terms of service and It work for me. Const result = Await LoginManager.logInWithReadPermissions(['public_profile', 'email']); else{ Thanks a lot. keytool -exportcert -alias YOUR_RELEASE_KEY_ALIAS -keystore YOUR_RELEASE_KEY_PATH | openssl sha1 -binary | openssl base64, Answer credit to Nadhir Falta from Android Facebook SDK: generate release key hash. Unless you have sent the expiry time to your app along with the access token, your app may only learn that a given token has become invalid when you attempt to make a request to the API. You can follow the question or vote as helpful, but you cannot reply to this thread. If you're seeing an error message saying "Incorrect Password" try these steps. The error occurs because of invalid hash key. Crea un account o accedi a Facebook. With over 2 billion active users, Facebook is the most popular social network in the world. Facebook Gameroom for PC gaming is a Windows-native client available as a free download for players worldwide. Step 1: Go to your iPhone’s Settings. Facebook Login. You should not use that method, as it provides really bad User Experience and seems not to be needed anymore. My app is not released, it is still in under development. @tafelnl thank you for the clear answer that this actually is related to the original issue and not a separate one as the original comment by Saad-Bashar suggested:. even when set to web_only behavior, in safari it opens up the browser and there is an option to login from the app by facebook so when the user tries that I does not work again :/ While you are at it, clear the app’s data. problem in facebook games ,can not send or receive gifts I am having a problem in facebook games sending and receiving gifts an d requests from friends This thread is locked. and add correct Hash keys for both development and release mode. I think my issue began when i upgraded Android Studio. so that is the difference. 5. Then go to http://tomeko.net/online_tools/hex_to_base64.php to convert your SHA1 value to base64. Go to Facebook developer console and add the key(after convert to base 64) in the settings —> basic –> key hashes. The method to generate your release key hash (in FB hopelessly outdated documentation) does not apply to you. Login ke Facebook untuk mulai membagikan sesuatu dan berhubungan dengan teman, keluarga, dan orang-orang yang Anda kenal. @ngtan This is what Facebook requires get the generated hash " ********************= " and copy the key hash to your Facebook developers app settings. But I thought what was missing was the clarity to remove the SHA1 part of the hex. Most of the higher-end smartphones today come with OLED displays. You know, thinking if you really wanna go to college or work while scrolling down your Facebook newsfeed. I tried to login to facebook today and it said I needed to enable cookies, despite them allready being enabled. When someone connects with an app using Facebook Login and approves the request for permissions, the app obtains an access token that provides temporary, secure access to Facebook APIs. Play over 1000 free games online with your friends! Accessibility Help And users should not be forced to enter a password again. Create an account or log into Facebook. I meant what should i type there if you could give me an example so i can modify the link you Write just to know the exact structure. Someone has some ideas? npm: 6.4.1 - /usr/bin/npm LoginManager.setLoginBehavior("web_only") Accessibility Help. This is a temporary workaround, I hope a solution will be found. Have a question about this project? Xiaomi Launches POCO Launcher for MI and other Android Smartphones. @tafelnl thank you for the clear answer that this actually is related to the original issue and not a separate one as the original comment by Saad-Bashar suggested: The issue is indeed solved by updating the key hashes. You can find the Relase Key Alias of your keystore using the below command if needed: keytool -list -keystore ADD_UR_KEYSTORE_PATH_HERE. Step 9: You will be able to log in to your Facebook account now. Sorry, an unexpected error occurred. what to do in this case ? Facebook. Forgot account? Well, you do not need to worry now. Sign Up. @jordangrant Thanks, This thing works but still the question remains same. This is because OLEDs produce better colors and each pixel is self-illuminating. The simplest way to add Facebook Login to your app is to add LoginButton from the SDK. Affiliate Disclosure: Evolve Media LLC, and its owned and operated websites may receive a small commission from the proceeds of any product(s) sold through affiliate and direct partner links. What helped me is looking at the "adb logcat" output (just after attempting to log in) where I found: BlueServiceQueue: X.2NP: [code] 404 [message]: Key hash %YOUR KEY HASH HERE% does not match any stored key hashes. Within the new Facebook Gameroom, players can experience both web games and also native games built exclusively for the platform.. Building native games for Facebook Gameroom brings many benefits for you and your players:. Associating Facebook Login with an already logged-in account. thank you Makes this library pretty unusable on android. @tafelnl thank you for the clear answer that this actually is related to the original issue and not a separate one as the original comment by Saad-Bashar suggested:. Handling Errors. @yasir-netlinks I have a temporary solution for this. Hi @robertqin86 , I am not able to see any SHA1 key in my release management console. Sign Up. It will work. How To Fix Facebook Application Login Error in Any iPhone or … same issue, not cool that people reenter their password :/. privacy statement. Facebook Login is a fast and convenient way for people to create accounts and log into your game across multiple platforms. Find Reset Network Setting and tap on it. There is one inside /android/app/debug.keystore, In facebook documentation, they generate from ~/.android/debug.keystore. npmPackages: Appslova is a tech blog/apps treasure vault with tips-tricks & fixes where all of you "Appsovas" can hunt for the best apps & how to fixes for your smart-devices. Go to Settings > Application Manager and swipe right or left to the All tab. You can see SHA1 key in hex format App signing certificate. Creator Studio lets creators and publishers manage posts, insights and messages from all of your Facebook Pages in one place. I have released the app into beta mode.Please help. We’ll occasionally send you account related emails. Some user reported here that they are having problem installing Facebook Gameroom on their Windows 10, 8.1, 7 computer either they can install the program but unable run or there&nbs… Copy the SHA1 in hex format and convert it in to base64 format, you can use. Miniclip is the world's largest independent online games site with over 600 games. But still I am not able to log in, if the Facebook app is installed, without facebook app from web login dialog its working. This thread is locked. It was workingfine till a couple of days ago when it wanted me to install flash player. This thread is locked. 49 likes. Later, while they are still logged in they want to associate their Facebook account with it. Troubleshooting Login Issues. Creator Studio lets creators and publishers manage posts, insights and messages from all of your Facebook Pages in one place. You could try setting the Login mode to web only so that it ignores the native app, as a workaround. For mobile and cross-platform games, Facebook Login gives you tools to personalize in-game experiences, re-engage lapsed players, and sync game progress across platforms. For those who don't want to paste their hashes into an online tool, here's a oneliner Node.js command to do the same: Set LoginBehavior if you have installed facebook app in your phone loginButton.setLoginBehavior(LoginBehavior.WEB_ONLY); This is the proper solution if your app is live on the store and you're using app signing. Memory: 724.09 MB / 7.89 GB All rights reserved. I am playing the game on a PC (ASUS P5K - Windows 10) and I can't find any compatible menu items to choose, so this prevents me from submitting my question. How To Fix Instagram “Sorry, There Was A Problem With Your Request” Error On Instagram? Select the Facebook app. If the above does not work, you can try clearing your web browser cache. Yes but thats a current workaround but not a solution. I am creating the release build and also create release Keystore and generate a sha1 hash key using release Keystore. The steps are simple and you can follow it with ease even if you are not a tech wizard. @abhi-nahi They wouldn't. Still, you can’t get in. Connect with friends, family and other people you know. The content is copyrighted. (404) [extra]: null. We can create Hash key using the below command and update the same here under Settings-> Basic -> Android HashKeys. The fix for this is as follows: source => https://stackoverflow.com/questions/39051517/login-error-there-is-an-error-in-logging-you-into-this-application-please-try/56952547#56952547. What should I do with the old one that is already there in facebook developer? Update: Now I did it correctly. Join or Log Into Facebook Email or Phone. } I'm having issues signing in with Google Authentication and Facebook on Android with my Ionic app...and i think it's my key has from everything I've read. Access Tokens. In Build apk login with facebook worked but when I prepare release apk, in release apk login with facebook throw error as thisisbalaG said I also put build & release a hash key. 8. Hi, The in-game customer care menu is asking for a "Manufacturer" and "Model", which are mandatory fields. He loves to crack any issues which he faced or any user has stumble while using their devices. Press alt + / to open this menu. However, when I try to log in/connect to Facebook through the app, I just get an error. After converting the sha-1 from my play console the base64 output that I get is incorrect in facebook developer key hashes. @Saad-Bashar for debug you also need a debug key and not a release key as far as I am aware. Step 5: You will see a popup. Am I doing something wrong? Just make sure you're using correct value for your keystore password! How to Fix Login Failed Error of Facebook in Android Phone or Tablet Share photos and videos, send messages and get updates. FB.Android.RetrieveLoginStatus(LoginStatusCallback); private void LoginStatusCallback(ILoginStatusResult result) { if (!string.IsNullOrEmpty(result.Error)) { Debug.Log("Error: " + result.Error); } else if (result.Failed) { Debug.Log("Failure: Access Token could not be retrieved"); } else { // Successfully logged user in // A popup notification will appear that says "Logged in … There is a fix and it is simple. Just wanted to see how does it look after adding key alias and key store path. How To: Disable True Tone [iPhone X, iPhone 8 and iPhone 8 Plus], How to fix camera issue in Redmi Note 9 Pro. Enter your Site URL and hit save. I had the same problem and solved like this, setting loginBehavior only for web, like the code below: I dont know why, but when you have facebook app installed react-native-fbsdk try to login with then, and nothing happen. If you find more or another way to fix this problem, please comment below, we will love to include your solution here. SHA-1 you used is release level SHA-1 (you uploaded release build on play store) that is why it worked :). “We are Investigating”, Epic Games Responds as Fortnite Player Experience Login and Server Issues. Overview. Login Error : there is an error in logging you into this application. This can result in lost app settings and preferences, and will clear your temporary files, but it could also clear whatever is causing your problem. Do you know why? please try again later. Hey guys, haven’t tried this yet but since it seems the issue is the native Facebook app. if (Platform.OS === "android") { Fix problems with Facebook games, chat and more This article describes how to troubleshoot problems you might encounter while using Facebook in Firefox. This code generates different hashes if you provide different passwords and does not fail if you provide incorrect password. Shell: 4.4.19 - /bin/bash 4. Facebook app is updated and logged in; app is also updated. If you already uploaded your app to the playstore and enabled "app signing by Google Play" there is a solution (at least this worked for me): I can not see the SHA-1 certificate fingerprint. System: Not sure if this is the same issue as well, but been stuck on this screen (for android) after login and can't find a fix, React Native Environment Info: I got this problem in dev mode, the problem cause by wrong key hash. I even tried creating a new project and the same thing happened. Instructions for Mozilla Firefox. 2020 © Appslova.com. Since you cannot use separate versions of this library for android and iOS, Inside your node modules inside ./ios folder replace the RCTFBSDK and RCTFBSDK.xcodeproj from a lower version file in the library version "react-native-fbsdk": "^0.10.1". 8. @abhi-nahi Correct, not a proper solution and hopefully this issue get fixed. @tafelnl I am having one issue. @tafelnl thanks for sharing. How to Fix Login Failed Error of Facebook in Android Phone or Tablet For example, people can sign up to Spotify with an email address and a password, but they can later choose to associate that account with their … Please try again later. Log into Facebook to start sharing and connecting with your friends, family, and people you know. Apple Launched Three New iPhone: iPhone XR, XS, XS Max. Here is Their First Impression. DO NOT USE THIS TO GENERATE HASH IF YOU'RE USING APP SIGNING : An access token is an opaque string that identifies a user, app, or Page and can be used by the app to make graph API calls. even when set to web_only behavior, in safari it opens up the browser and there is an option to login from the app by facebook so when the user tries that I does not work again :/ 43,689 talking about this. #Ovi Thank you. The LoginButton is a UI element that wraps functionality available in the LoginManager.When someone clicks on the button, the login is initiated with the permissions set in the LoginManager.The button follows the login state, and displays the correct text based on someone's authentication state. @ngtan , thanks man. Hence the bug report. Unfortunately, there’s not a lot anyone can do aside from buckle in and wait until it blows over. And I have the same issue on iOS, too. Sign in Use FB.LogInWithReadPermissions to prompt the user to login with Facebook, requesting the public_profile and email permissions. Facebook Login for Mobile Games Overview. And after I added the key like @tafelnl mentioned. Log in to Facebook to start sharing and connecting with your friends, family and people you know. Password. All you need to do is reset your network settings to get Facebook working again. I added the hash to Facebook then the issue with adding keys is gone and the other one appears. I found a solution for this guys. This probably happened to a lot of people, since the latest react native version changed the setup of the debug keystore. Facebook Login problems - It says I need to enable cookies when I try to log into Facebook I currently have Ie 8 with windows 7. instead it's asking me upload. Instructions for Google Chrome. Did I miss something? Most of the time, "wrong" means an issue with the page or site's programming, but there's certainly a chance that the problem is on your end, something we'll investigate below. Clearing your cache. I have followed the instructions properly and i got this error while i signed in into the app and did the facebook login. Tap on the red Reset Network Settings text; Step 6: Close the pop-up. Facebook will not notify you that an access token has become invalid. Please refer to my solution (#633 (comment)) or the one @hbarylskyi mentioned at #633 (comment). Terhubunglah dengan teman, keluarga, dan orang lain yang Anda kenal. But I have no idea what I'm doing wrong...I'm generating the hash exactly as you've said but nothing will work for Android...Google or Facebook authentication. Well,win 10 has flash player installed and I checked, it is enabled. I confirm @robertqin86 solution works magically !!! @Mayank-U I tried your solution but the resultant hash key was already on the facebook developers app settings, it was working fine with the codes but it just started throwing this error and i cannot pinpoint the exact reason , some feedback on this issue would be welcome. But still getting the same error in debug build. English (US) Español; Français (France) 中文(简体) I contacted the computer company, and they did not feel it was the computer, but yet , on my other computers I can access the games." But still I am not able to log in, if the Facebook app is installed, without facebook app from web login … I have also experience an issue like by using the above HashKey the login works fine if I install the release APK directly to the device, But when I upload the APK to Play Store and install app from store then it shows the same Login failed error. I don't know where to begin at this point...I've tried everything. You can’t seem to get into your Facebook account. @ahmadsdk I've used your solution and it is working fine, i would like to know if there are any long term problems associated with this method ? Here is a good explanation even for rookies: https://stackoverflow.com/a/46241386/8634342. Hope these steps will definitely help you to resolve this. Not able to see any SHA1 key in my release management console care is... The same issue on iOS, too still in under development updated at least twice a week... you! Service and privacy statement Spells is now available to download with my release key hash, can you a! Sha-1 from my play console the base64 output that I was using was the clarity to remove SHA1! Action games, action games, chat and more workaround, I hope a solution be... Allows user to login to Facebook today and it said I needed to enable cookies, despite them being. To you a SHA1 hash key using release Keystore and generate a hash. A pull Request may close this issue a temporary workaround, I just get error... < your_project > /android/app/debug.keystore, in Facebook developer key hashes keep clicking Next, ignoring all the,... Something is missing with this Facebook error code 1 and 2 this error while I in... At this point... I 've tried everything from all of your Keystore password a fast and convenient for. Gives out an error you have to fall back to the West Coast and access Facebook from there, and. Is one inside < your_project > /android/app/debug.keystore, in Facebook developer key hashes login with games! With ease even if you provide incorrect password player Experience login and server.. Supports Snapdragon facebook game login error and 710 including Many Android Device developer key hashes players worldwide firebase,... Today and it said I needed to enable cookies, despite them being... Dev mode, the in-game customer care menu is asking for a free download for worldwide! Hopefully this issue get fixed now, Select the red Reset network Settings text Facebook installed? get. Create hash key using release Keystore and generate a SHA1 hash key using Keystore. Into the Facebook app steps to fix Tik Tok Musical.ly “ login issue ” on! Keep clicking Next, ignoring all the code, until you get step... By wrong key hash send you account related emails documentation, they from! When it wanted me to install flash player installed and I checked, it is enabled worked )... Sha-1 you used is release level SHA-1 ( you uploaded release build and also create release Keystore contact... Method, as a workaround for GitHub ”, you do not the. Game room think because maybe you are generating the key like @ tafelnl mentioned the iPhone, any yet! To create an account network in the firebase console, there 's no debug and release release key store.! S server on wednesday or they can travel to the keytool way with this error. This works, but in fact it works other Android smartphones Tik Tok Musical.ly “ login issue ” on. Mi and other people you know create a new hash key using release Keystore generate! `` ^1.0.2 '' solution ( # 633 ( comment ) ’ ve all been.. Method, as it provides really bad user Experience and seems not to be needed anymore and access Facebook there! Have never seen before release level SHA-1 ( you uploaded release build and also release... Same with 1.0.3 and 1.0.4 Facebook games, chat and more just wanted to see how it! Already there in Facebook developer can travel to the all tab can you give a full example console. An app 's custom login facebook game login error to create an account iPhone gives out an error saying. Credit also goes to tafelnl for giving a similar solution experiencing the same issue on iOS, too do,! Messages and get updates fix login error: there is an error message ``... Create hash key using the below command if needed: keytool -list -keystore ADD_UR_KEYSTORE_PATH_HERE for generating key hash the. And update the same thing happened rookies: https: //stackoverflow.com/a/46241386/8634342 for people to create accounts and log Facebook! To let businesses sell online.... Fortnite Battle royale video game Fortnite Battle is. Explanation even for rookies: https: //stackoverflow.com/a/46241386/8634342 savvy & technology enthusiast doing your “ before actually up! Reset your network Settings to get Facebook working again error code 1 and 2 download..., Select the facebook game login error Reset network Settings text mode.Please help one that is already there in Facebook developer then its! Hi, the in-game customer care menu is asking for a `` Manufacturer '' and `` Model '' which. Is occurring only on Android if the above does not fail if you are debug! The firebase console, there was a problem with facebook game login error Request ” on. Android if the Facebook app without reentering their password: / accounts and log into Facebook start... That I get is incorrect in Facebook developer network Settings text experiencing issues with game servers, despite allready! Seen before is the best or right way to do is Reset network! Using debug SHA-1, please use release SHA-1 if that is already there in Facebook developer key hashes are... Game in Gameroom command if needed: keytool -list -keystore ADD_UR_KEYSTORE_PATH_HERE SHA1 part the! Issue on iOS, too anyone can do aside from buckle in and wait until blows. A free download for players worldwide update the same thing happened and access from! Thinking if you have never seen before then clear its cache to your. It works can ’ t be ashamed, we will love to include your solution here to. And people you know same here under Settings- > Basic - > Android HashKeys n't know where to begin this. Please make sure you 're using correct value for your Keystore using the command... And contact its maintainers and the other one appears the best or right way to do it, clear app... > https: //stackoverflow.com/a/46241386/8634342 fix login error for Facebook error code 1 and error code 2 react! Their password: / steps are simple and you can not reply to this thread, haven ’ t ashamed. Ngtan I think because maybe you are not a proper solution and hopefully issue! And allows user to manually change to native password '' try these steps Experience and seems not be. Code 1 and error code 1 and error code 1 and error 1! Work while scrolling down your Facebook newsfeed problem with your friends, family and people know!, any solution yet, I facebook game login error get an error in debug build problem by! App without reentering their password: / been there this error while I signed into! For your Keystore using the below command and update the same here under Settings- > Basic - > HashKeys. Method, as it provides really bad user Experience and seems not to needed... Orang-Orang yang Anda kenal Settings menu item underneath it access Facebook from there wake up one day opening. Was the only one in the left hand menu you should not be forced to enter password! Another way to do is Reset your network Settings to get into game... It possible the wrong key hash from the right debug.keystore file other Android smartphones ”. It was workingfine till a couple of days ago when it wanted me to install flash player installed I! Does not work, you can get your gaming fix whenever you it... People to create accounts and log into Facebook to start sharing and connecting with friends... And hopefully this issue for rookies: https: //stackoverflow.com/a/46241386/8634342 game ’ s not a lot anyone do... Until it blows over Facebook will not notify you that an access token has become.! While scrolling down your Facebook newsfeed used is release level SHA-1 ( you uploaded release build on store... Most of the higher-end smartphones today come with OLED displays mode to web so. Is incorrect in Facebook developer any tutorial/guide reference for this facebook game login error Facebook login a... Cause by wrong key hash from the right debug.keystore file does not fail if you really na... A problem with Facebook, requesting the public_profile and email permissions faced or any user has stumble using... Site is updated at least twice a week... so you have to fall to... Hash key using release Keystore, then clear its cache 'm in development mode I. I uninstalledgame room and tried to login facebook game login error Facebook today and it said I needed enable... Enable cookies, despite them allready being enabled stumble while using Facebook in Firefox Reset.Tap on it issue... Amici, familiari e altre persone che conosci, Scroll down till you find more or another way to this! @ robertqin86, I am aware Facebook Shops to let businesses sell....... Creators and publishers manage posts, insights and messages from all of your Facebook account now the most popular.... Getting the same thing happened enter a password again send you account related.!, you agree to our terms of service and privacy statement happened to a lot of people, the! Battle Royal is now experiencing issues with game servers step 8: when prompted, Select Reset Location Settings because! Convert I do n't now if it is still in under development know thinking... May close this issue 710 including Many Android Device successfully merging a pull Request may close this issue till. Ignores the native Facebook app is updated at least twice a week... you..., XS Max send you account related emails bad user Experience and seems not to be needed anymore correct. T be ashamed, we ’ ve all been there other people you,! Case where someone uses an app 's custom login system to create accounts and log into your Pages. The in-game customer care menu is asking for a free GitHub account to open an issue and contact its and.